a) Customer’s ID / Password for Website?
Make sure to mention this to the customer that do they remember their id and password for the website account and remind them to update the payment screen first with credit card info before we can do their designs to update their credit card info. They would go to my profile... Billing and click on the word edit and complete the payment screen
b) Can you work with rough artwork? Can you copy from a garment?
Yes, we will try to clean it up.
c) Is my logo design embroidered and tested before delivery?
Yes, your logo or design is embroidered and tested before it is sent to you.
d) Can I have lettering only in my embroidered logos?
Yes, your logo or design can be digitized for lettering only.
d) What is the minimum size requirement of the artwork?
None. Generally we accept your artwork in any size.
e) Do you offer free consultation about digitizing for embroidery?
Yes. Our embroidery digitizers and expert management staff will be glad to advise you.
f) Can I request variations of my digitized embroidered logos?
Yes, you can request slight variations of your digitized embroidered logos.
g) Can I request multiple sizes of the embroidery digitizing?
Certainly. If there is no editing or test stitching required for the additional size(s), then you can request ONE additional size at no extra charge. Subsequent additional sizes will be charged.
h) Do you take small orders or only large orders of embroidery digitizing?
Yes, we handle both small and bulk orders.
i) Can I submit vector format artwork for embroidery digitizing?
Yes, we accept vector format artwork for digitizing your logo designs. The Digitize4you Website Registering on the Digitize4you website You can register free on our website by completing a simple form and activating your personal account. Getting free estimates, placing orders and following up on your order After you register you can login to your account and request a free quote, place orders, submit artwork, make payments, follow-up your order and receive delivery. Making payments for our custom digitizing services You can pay conveniently by credit card using our secure website and receive detailed billing and invoices.
j) How secure is the Digitize4you website?
The Digitize4you site uses Secure Sockets Layer (SSL) software. This software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.